Payment policy
At Verodie, we offer flexible and secure payment options to make your shopping as convenient as possible. Here are the details of our payment policies and accepted methods.
Accepted payment methods
| Payment method | Details |
|---|---|
| Credit and debit cards | Visa, MasterCard, American Express |
| Digital wallets | Apple Pay, Google Pay |
All payments are processed in EUR. Please ensure your payment method supports this currency to avoid potential conversion fees.
Payment security
The security of your payment data is our top priority. We work with trusted payment providers to ensure your transactions are encrypted and processed securely. Verodie does not store sensitive payment information.
Payment confirmation
After completing your order, you will receive a confirmation email with a summary of the transaction. Please keep this confirmation for your records.
Payment issues
If there are issues with payment processing, we recommend the following steps:
Check that your payment details were entered correctly.
Contact your bank or payment provider to clarify any restrictions.
Contact our customer service at info@verodie.co for further assistance.
Refunds
Refunds are processed through the original payment method. Processing time may take up to 10 business days depending on the bank. If you have not received a refund after this period, please contact us.
Contact
For more information or questions about payments, our customer service is available:
Business name: Verodie
Company name: V3 Enterprise Limited
Address: Flat 4B, 4/F, 18 Fort Street, North Point, Hong Kong
Warehouse address: 7050 Swor St, Dallas, TX 75235, USA
Trade register number: 78551746
Email info@verodie.co
Phone +19176755609
Business hours:
Monday to Friday from 9:00 AM to 5:00 PM (GMT+01:00).
10:00 AM - 2:00 PM (GMT+01:00) on weekends
Important notice:
Please note that due to high demand, responses to emails may take 8 to 24 hours. We thank you for your understanding and patience.