Shipping policy
At Verodie, we place great importance on ensuring your order arrives safely and on time. Please read our shipping policy to learn more about our service.
Shipping details
| Service | Details |
|---|---|
| Shipping costs |
|
| Processing time | 1-3 business days Monday - Friday |
| Delivery time |
4-11 business days Monday - Friday |
| Order cutoff time | 4:00 PM (GMT+01:00) |
The total delivery time is: 5 to 14 business days.
Tracking
Once your order is ready to ship, you will receive an email with your tracking number. This number can be used to check the status of your order through public tracking services or our own "Track Order" page.
Possible delays
We always strive to meet the stated delivery times. However, delays may occur that are beyond our control, such as:
- Unforeseen weather conditions
- Logistical disruptions
- Other external factors
We appreciate your understanding and are available to assist you with any questions at any time.
Contact
For questions about your delivery, please contact our customer service:
If you need help with your order or have specific questions, you can visit our FAQ page or contact us directly:
Trade name: Verodie
Company name: V3 Enterprise Limited
Address: Room 01, 26th Floor, Working View Commercial Building, 21 Yiu Wah Street, Causeway Bay, Hong Kong
Trade register number: 78551746
Email info@verodie.co
Phone +19176755609
Business hours:
Monday to Friday from 9:00 AM to 5:00 PM (GMT+01:00).
10:00 AM - 2:00 PM (GMT+01:00) on weekends
Important notice:
Please note that responses to emails may take 8 to 24 hours due to high demand. We thank you for your understanding and patience.